Position Overview
Job Responsibilities
- Design, develop, and operate high-performance networking solutions.
- Provide operational support to meet customer expectations within defined SLAs, and implement preventive measures to reduce downtime.
- Collaborate on network security initiatives and implement cybersecurity best practices to maintain industry standards and certifications.
- Monitor, troubleshoot, and enhance network performance, and introduce automation to detect and resolve network issues.
- Manage relationships with internal and external stakeholders.
- Coordinate with cross-functional teams to deliver network solutions in a timely manner.
- Prepare, analyse, and present technical reports, including network optimisation plans, outage reports, and SLA reports.
- Support and troubleshoot issues in high-performance and distributed network environments.
- Conduct network benchmarking and stay updated with the late...