Position Overview
Responsible for the architecture, implementation, support, monitoring and trouble-shooting of the Firm’s LAN/ WAN infrastructure. This includes all Intel servers, network security, remote access, and voice/data communications..
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provide Tier end user support for more than , users in or more geographic locations. Support of a Service Level Agreement which articulates uptime and performance commitments to the user community. Establish and maintain system standards – documentation, configuration, and implementation. Establish and maintain standard procedures - performance optimization, backup and recovery, growth planning. Test and evaluate new hardware, software and upgrades as directed by management. Oversee work performed by Network Specialists and Engineers in the areas switching and routing. Act as technical cont...