Do you love people and creating customer experiences that work, ensuring customer interactions are effortless and seamless? We're seeking a Senior Marketing Customer Experience (CX) Manager to lead a team of Customer Experience Managers who are doing just this. You'll help translate insights, driving action within the operation to improve satisfaction and retention, and you’ll represent our customers' voices across AXA Health.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you’ll be doing: