We are seeking a knowledgeable and engaging Program Trainer to join our team. This role involves creating comprehensive training documentation on service and repair procedures for our products, maintaining up-to-date service bulletins, and conducting training sessions for our partners. The ideal candidate will be a technical subject matter expert and demonstrate strong communication skills to effectively deliver training and support.

**Key Responsibilities:**

+ Develop and maintain training documentation on service and repair processes for a variety of products, ensuring clarity and effectiveness.
+ Create and update service bulletins that communicate important information, including product updates, repair techniques, and troubleshooting procedures.
+ Conduct training sessions for partners and internal teams, ensuring that all participants are knowledgeable about service protocols and repair practices.
+ Serve as the primary technical point of contact (POC) ...