What the role is:

Families are the bedrock of our society. The goal of Family Life Group (FLG) is to build strong and resilient families, supporting them through all life stages. As the central division for FLG, the Operations Planning & Transformation (OPT) division is responsible for ops strategy, corporate planning, data and digitalisation, transformation as well as organisational development strategies for FLG.

What you will be working on:

You will be leading digital and technology transformation plans across Family Life Group, to improve business outcomes such as user experience, service delivery and programme efficacy. Our aim is to strengthen access to FLG services and programmes and deliver MSF’s strategic outcomes of encouraging marriage and parenthood. The role involves the following:

• Conducting systems‑level review and planning of FLG’s digital, AI and technology capabilities to optimise FLG services and programmes that involve...