Title: Senior Manager, Transformation Impact Assurance

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role:

Supports frontline teams in adopting and stabilizing newly designed or re-engineered end-to-end processes and technology implementations across Retail Banking, Commercial & Business Banking, and Enablement functions. Establishes and executes an impact assurance approach that monitors adoption and performance, identifies operational risks, gaps, and resistance, and escalates insights to key stakeholders—acting as an early warning system to help ensure sustainable process execution. Continuously improves the impact assurance approach by capturing and integrating lessons learned to strengthen future rollouts, sustainment, and ongoing process performance.

Is this role right for you? - In this role you will:

• Oversee a broad...