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•Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

•Develops and executes all aspects of market research for stakeholders across the Scotiabank Group of Companies, this includes:

➢Working with business line stakeholders to understand purpose and research needs.
➢Designing end-to-end research projects (may include developing research proposals, research plans, methodology, target, quotas, timing, etc.)
➢Delivering end-to-end research projects leveraging in-house tools and resources when suitable.
➢Identifying and managing vendor relationships with high-quality partners (e.g., full-service, fielding, panel, etc.)
➢Leveraging project management principles to ensure research projects are on time and budget.
➢Showcase and advocate for research strategy and insi...