Job Title : Senior Manager- Production Support

Experience : 10 to 15 Years

Location : Chennai

Roles & Responsibilities

• Lead and manage production support activities for business-critical applications and systems.
  
• Monitor production environments, troubleshoot issues, and ensure system availability and stability.
  
• Manage Incident, Problem, Change, and Release Management processes.
  
• Perform root cause analysis and implement corrective and preventive actions.
  
• Coordinate with development, infrastructure, database, and business teams for issue resolution.
  
• Support production, disaster recovery (DR), and non-production environments.
  
• Manage release deployments and application implementation activities.
  
• Monitor system performance, capac...