Senior Manager, Aftersales Department

The purpose of this position is to lead the Aftersales Department, ensuring efficient operations and exceptional customer support. The role focuses on driving revenue growth through strategic planning, market analysis, and effective execution of sales strategies. By setting clear goals and objectives aligned with corporate strategy, the Senior Manager will enhance customer satisfaction, maintain high-value customer relationships, and optimize performance metrics, ultimately contributing to the overall success and profitability of the organisation.

Responsibilies:

• To lead the Aftersales Department for the business unit
• To ensure efficient operation, customer support and driving revenue growth through strategic planning and execution.
• Set clear goals and objectives for the team – alignment with company strategy and department targets.
• Develop and implement...