⏰ Full Time

Senior Manager, Operation Exellence

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HKT

                    Location
                    📍 Hong Kong, Hong Kong
                

                    Posted
                    📅 June 19, 2026
                

                    Work Type
                    ⏰ Full Time
                

Position Overview

We are seeking a highly driven and strategic leader to spearhead our Automation, AI, and Operational Excellence (AAIOE) initiatives. This role combines internal transformation leadership with external product development, focusing on building scalable AI solutions tailored for SME clients. The ideal candidate will operate at a managerial level in terms of ownership, vision, and execution.

Key Responsibilities

1. Internal Transformation (AAIOE Leadership)
Lead end-to-end design and execution of automation and AI initiatives to improve operational efficiency, cost structure, and scalability

Identify high-impact use cases across business units (e.g. finance, marketing, operations, customer service) and prioritize implementation roadmap

Build and institutionalize frameworks for process optimization, automation governance, and AI adoption

Collaborate with business stakeholders to redesign workflows using AI, RPA, and data-dr...

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Job Details

⏰

Employment Type

Full Time

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