The Senior Manager (IT) leads the organisation’s IT strategy, infrastructure, cybersecurity, and digital platforms that underpin SOS’s 24/7 lifeline services.

This role is responsible for ensuring the reliability, security, and resilience of mission‑critical systems, while strengthening IT governance, service delivery, and operational effectiveness.

The incumbent will play a key role in advancing the organisation’s digital transformation agenda, including the adoption of data, automation, and AI‑enabled solutions to enhance service delivery and organisational impact.

This role will also oversee vendor management and lead the IT team to build sustainable and scalable technology capabilities. In addition, the incumbent will provide strategic advisory to senior leadership on technology risks, investments, and innovation priorities.

Duties and Responsibilities:

IT Strategy, Governance & Risk

• Develop and execute the organisatio...