**Job Overview:**

KDP is a leading consumer packaged goods company. The Senior Manager, HR Operations ensures HR shared services deliver consistent, high-quality service for ~28,000 employees across the U.S. and Canada.

This role recognizes that **HR service delivery is most employees’ primary experience with HR.** Every interaction either strengthens or erodes trust, so execution must be accurate, timely, and consistent.

This leader balances operational excellence with strategic partnership, supporting complex people events (e.g., acquisitions, reorganizations, annual cycles). The role leads three people leaders (2 HR Operations Managers and 1 HR Operations Supervisor) and a team of ~17 HR professionals serving salaried and hourly/frontline populations across the U.S. and Canada.

**KDP | Frisco, TX | Hybrid (3 days in-office)**
**Reports To:** Senior Director, HR Operations & Compliance

**Key Responsibilities:**

+ **SLA Owne...