⏰ Full-time

Senior Manager, Global UXUI Experience Design – UX Research

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Universal Orlando Resort

                    Location
                    📍 Orlando, United States
                

                    Posted
                    📅 June 19, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Job Description & Requirements
JOB SUMMARY:
Universal Destinations and Experiences (UDX) seeks a Senior Manager, UX Research to lead mixed-methods research that informs product, marketing, and design strategies. This role shapes research vision, delivers actionable insights, and enhances guest experiences by integrating qualitative and quantitative methods into decision-making. The ideal candidate will collaborate with stakeholders, conduct UX assessments, and apply heuristic and persona-driven evaluations to improve satisfaction, accessibility, and business outcomes—driving innovation and design excellence guided by the voice of our users.
MAJOR RESPONSIBILITIES:
Strategic Research Leadership:
Lead and oversee user-centered research initiatives using methods such as experience analysis, contextual inquiry, interviews, and usability testing to inform product and service design.

            

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Job Details

⏰

Employment Type

Full-time

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