Position Overview
Our client is a leader in the Energy industry in Singapore. Due to their current expansion plan, they are looking for a Senior Manager, Gas Operations & Support to join their team, in hopes of developing the current high performing team. They are located in the North.
Responsibilities - Oversee technical and support operations across residential, commercial, and industrial gas segments, ensuring alignment with regulatory and safety standards. Drive strategic initiatives, lead process improvements, and monitor service quality to meet organizational goals.
- Manage and mentor team leaders overseeing engineers, technicians, and support staff. Support workforce planning, scheduling, and staff development while fostering a culture of safety, collaboration, and service excellence.
- Ensure effective resolution of customer technical issues, service requests, and escalations. Collaborate with customer service teams to incorporate technical insights int...