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⏰ Full-time

Senior Manager, Fulfillment Operations & Customer Experience, Branded Commerce

New York Times
Location πŸ“ New York, United States
Posted πŸ“… June 10, 2026
Work Type ⏰ Full-time

Position Overview

The mission (https://www.nytco.com/company/mission-and-values/) of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.





Job Description

The New York Times Store is looking for a Senior Manager, Fulfillment Operations and Customer Experience. You will oversee the end-to-end post-purchase journey, from inbound inventory and warehouse operations through order fulfillment, shipping, and customer support.


About the Role:

You will lead our network of fulfillment partners, operati...

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Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
other-general
🏠
Work Arrangement
On-site
πŸ“
Location
New York, United States