The Senior Manager, Franchise Technology Services – Asia Pacific (APAC) plays a pivotal role in enabling franchisees and owners across the region to maximise the value of Hilton Technology ecosystem. This role partners closely with franchisees, owners, and internal stakeholders to drive technology adoption, resolve complex challenges, and ensure alignment with Hilton Technology standards. The position also supports brand development efforts by representing Hilton Technology capabilities to current and prospective owners. How You Will Make An Impact You will play a crucial role in collaborating closely with owners, franchisees, and their technology teams to optimise their utilisation of Hilton Technology. The position offers escalation management for technology support items, facilitating resolutions for complex issues. You will guide owners and franchisees on Hilton Technology standards and best practices, ensuring seamless integration into their operations. Responsibilities also inclu...