⏰ Full Time

Senior Manager - Customer Insight Transformation

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KPMG

                    Location
                    📍 Birmingham, United Kingdom
                

                    Posted
                    📅 June 07, 2026
                

                    Work Type
                    ⏰ Full Time
                

Position Overview

Job description
Summary of Role Purpose:
This role sits in the Insight team, within the Customer & Ops practice at KPMG. 
The team is responsible for capturing, organising and analysing customer data signals to help our clients drive growth through a better understanding of their customers, in order to drive impact and improve the reputation and efficiency of the Insight function within a business. The Insight team does this through 2 propositions:
Voice of Customer (VoC): Programmes that continuously capture, analyse and act on customer feedback to drive enterprise decision-making. Our role is to design, implement and deliver these programmes
Insight Transformation: Helping clients leverage AI to transform how they operate and activate insight to improve performance and effectiveness.
Description of the role:
This Senior Manager role is critical to both our propositions:
Scaling KPMG’s Customer Insigh...
                

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Job Details

⏰

Employment Type

Full Time

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