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Responsibilities

Lead and oversee Business Office operations, including patient billing, charging, collections, subsidies administration, financial counselling, and revenue cycle management.

Ensure accurate, timely, and compliant billing and claims processing in accordance with regulatory and institutional requirements.

Manage account reconciliation processes and billing operations to ensure financial accuracy and operational integrity.

Drive workflow transformation and digitisation initiatives to enhance operational efficiency, strengthen governance controls, and optimise manpower utilisation.

Lead process improvement and system enhancement projects to streamline operations and improve service delivery standards.

Oversee system transformation projects and operational readiness initiatives, ensuring effective implementat...