Position Overview
Job Description
The Senior Logistics Coordinator - Expedite provides customer service to both internal and external customers, which includes: taking customer orders, giving pricing information, performing consultative sales to customers, explaining services and benefits to customers to assist with procurement of capacity, monitoring service on all requests and shipments, and generating business leads for our sales organization. This position anticipates customer needs, suggest alternatives, and solve problems by resolving customer issues competently and appropriately.
Responsibilities
* Understand unique freight handling characteristics and delivery requirements to allow contractors to operate in a safety-oriented environment.
* Identify customer needs and facilitate communication with owner operators or outside agents to provide the most cost-effective means of shipment execution.
* Assist contractors in obtaining shipment critical information (directions, pick u...