Viva in Monterrey seeks a Service and Flight Training Sr Analyst to lead the design and implementation of customer service training content. This role focuses on creating high-impact learning experiences by translating operational processes into multimedia content.

Lead the design and implementation of customer service training content, translating operational processes into multimedia learning experiences.

• 2–3 years of experience in multimedia design.
• Relevant bachelor’s degree.

Enjoy flexible schedules and benefits including unlimited vacation, staff travel discounts, and life insurance.