Position Overview
Description
Duties & Responsibilities:
+ Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the ITM machines. Receives deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies in a timely manner .
+ Provides necessary transaction reviews, overrides, and/or approvals.
+ Oversee the general operations of the team in the absence of the ITM Specialist Team Manager or Supervisor.
+ Train, coach, and mentor new teammates on ITM policies and procedures.
+ Presents and explains Cadence Bank services and products to customers and assists in meeting their financial needs.
+ Answer questions and solve problems for customers by listening, collecting data, securing answers, and reporting results to the inquiring party.
+ Performs file maintenance needs such as address changes, unlocking Cadence OLB, Debi...