Elevate your career with SoftwareOne as a Senior ITAM Consultant, focusing on ServiceNow. Lead process discovery and solution alignment while fostering impactful business outcomes.
Take on a pivotal role as a Senior Business Process Consultant at SoftwareOne, where your experience in IT Asset Management (ITAM) will shine. You will orchestrate end-to-end process discovery, analysis, and optimization while collaborating with technical teams, senior stakeholders, and your peers. This role requires a blend of technical expertise, consulting skills, and the application of AI methodologies in enhancing client engagements.
Key Responsibilities:
• Lead process discovery and requirements workshops
• Analyze and optimize current-state business processes
• Define clear and actionable user stories
• Facilitate workshops with IT and business stakeholders
• Mentor Business Analysts and junior consultants
Requirements:
• 5–7 years in process analysis or functional consultin...