Position Overview
Elevate your career as a Senior Information Technology Support Specialist at our Calgary head office, focusing on customer service and technical support. This role involves troubleshooting and optimizing IT systems while providing top-notch support.
In this temporary position, you will address end-user requests and handle incidents, changes, and service requests. With a focus on operating systems, network protocols, and troubleshooting, your efforts will enhance operational efficiency at corporate and project sites across Alberta and British Columbia.
Key Responsibilities: • Provide technical support for operating systems and applications • Troubleshoot and optimize IT solutions for end-user issues • Install and configure computers within data networks • Implement technical solutions under general supervision • Manage incoming help requests and document resolutions
Requirements: • Diploma or Degree in Information Technology or related field • Minimum of 8 yea...