IT Deployment & Implementation
Lead and execute end-to-end deployment of Air & Sea IT applications, infrastructure, and integrations within Singapore and assigned regional locations.
Coordinate deployment activities including planning, configuration, testing, cutover, and post-go-live support.
Ensure deployments follow global IT standards, security policies, and architectural guidelines.
Manage hypercare and stabilization phases to ensure smooth transition to operations.
Air & Sea IT Application Support
Provide senior-level support for Air & Sea freight systems (e.g., booking, execution, tracking, billing, documentation).
Act as a subject matter expert for operational IT solutions supporting freight forwarding and logistics processes.
Troubleshoot complex application, integration, and data issues across multiple systems.
Liaise with vendors and global IT teams for issue resolution and enhancements.
Stakeholder & Vendor Management
Serve as the primary IT...