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⏰ Full-time

Senior IT Service Manager

DWP Digital
Location 📍 west midlands, United-Kingdom
Posted 📅 May 28, 2026
Work Type ⏰ Full-time

Position Overview

Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance.

Are you ready to lead complex service migrations that shape the future of digital services across government?

As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or oversee their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams.

You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This is a high-impact role where your work will shape the future of digital services and strengthen DWP's digital capability for years to come.

DWP. Digital with Purpose. <...

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Job Details

Employment Type
Full-time
📊
Category
IT & Technology
🏠
Work Arrangement
On-site
📍
Location
west midlands, United-Kingdom