Position Overview
The Senior IT Business Systems Analyst serves as a key liaison between business and technology teams, with primary responsibility for supporting critical Corporate Real Estate, Office Services, and Procurement applications. This role ensures the stability, accuracy, and integrity of data flows through effective production support, issue analysis, and timely resolution of complex system problems. The analyst leads requirements elicitation and documentation efforts, supports system enhancements, and partners with stakeholders to improve processes, controls, and user outcomes.
**Essential Duties and Responsibilities:**
+ Supporting Control-M BMC job abends and other production issues, ensuring timely resolution.
+ Works closely with the various teams and application vendors to resolve technical and system issues.
+ Partnering with business stakeholders to gather, define, and document requirements.
+ Providing business analysis support, including process analysis...