Maximize operational efficiency as a Senior IT Business Analyst with Procom in Toronto, Ontario. This contract role focuses on stakeholder management and enhancing IT performance KPIs.

Procom is seeking a Senior Business Analyst for a 6-month contract on behalf of a public sector client. You will manage stakeholders, report on performance KPIs, and align cost drivers with savings initiatives in IT operations. The position requires a minimum of 3 days onsite at the client’s Toronto office per week.

Key Responsibilities: • Provide comprehensive I&T business analysis services • Manage stakeholders and report on I&T performance KPIs • Identify cost drivers and report on savings outcomes • Support resource utilization tracking and management • Engage with stakeholders to analyze and validate business requirements

Requirements: • 7+ years of experience in stakeholder management • 7+ years identifying IT operations cost drivers • 7+ years developing use cases in ent...