Senior IT Application Analyst (ServiceNow)

Location: Remote


Job Summary

We are seeking a Senior IT Application Analyst with strong expertise in ServiceNow, specifically focused on the Timekeeping module, reporting, and dashboard creation. The ideal candidate will play a key role in configuring, implementing, and optimizing ServiceNow capabilities to support business operations and leadership reporting.



Key Responsibilities

• Implement and configure the ServiceNow Timekeeping module to address current team gaps


• Develop and maintain ServiceNow dashboards and reports for leadership visibility


• Create SLA reporting and capacity management dashboards by rolling up data effectively


• Analyze business requirements and translate them into sc...