**Job Requisition ID #**

26WD98537

**Position Overview** **:**

Want to help make a better world?  As Incident Commander and Analyst at Autodesk you can do just that.  How is this possible? You will shape the frontier of customer facing cloud services support at Autodesk by being an elite, Senior Incident Commander, and Analyst.  Your finger will be on the pulse of Autodesk Cloud Services that empower our customers to “Make Anything”. At Autodesk, we believe that **incidents are unplanned investments** so, your focus will be as a member of a cadre that drives incidents to resolution and extracts deep learnings from them.  Reporting to the Customer Facing technology operations organization, you demonstrate the ability to operate independently, collaborate with cross-functional teams to ensure that customer impact is mitigated, and incidents are fully understood.  Above all, you help Autodesk deliver the highest quality of service for all the customers we ser...