Are you a growth product manager who knows that LTV comes from win-backs not just plans to decrease churn and wants to see their plan implemented and acted on?

We've been retained by a B2C business to identify a product manager for a new role for the business as a Senior Growth Product Manager specifically targeted on ownership of the customer retention strategy.

You’ll lead the roadmap to reduce churn, increase LTV, and build a seamless lifecycle from offboarding insights to win-back campaigns. Your work won’t spend months going through committee, it will go live, get tested, and shape the future of the product.

What You’ll Be Doing: