Position Overview
**The Position**
We are seeking an experienced AI / LLM Engineer to join our Data-Driven Customer Insights team and lead innovative Large Language Model and AIdriven capabilities. In this role, you will contribute to the OneCustomer product, an AI-driven initiative at Boehringer Ingelheim aimed at transforming how we engage with healthcare professionals and internal stakeholders. The DevOps team builds and operates scalable digital solutions that enable real-time sharing of customer insights, leveraging data and cutting-edge technologies to support strategic decision-making across Commercial, Medical, and Analytics functions.
As an AI/LLM Engineer, you will play a pivotal role in designing, configuring, developing, and operating AI components that power OneCustomer. You will lead LLM/Machine Learning related topics, ranging from prompt engineering to observability and compliance, and help shape how AI augments customer understanding across the organization. You will c...