Netstratum Technologies is seeking an experienced ITSM professional in Dubai, UAE to lead the design and implementation of our service management platform, Freshservice. The ideal candidate will have at least 5 years of experience with Freshservice, possessing strong skills in workflow automation, ITIL frameworks, and experience in ITSM migrations. Key responsibilities include overseeing the migration from Cherwell to Freshservice and ensuring optimized service delivery. Competitive salary package offered as per industry standards.
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