Flexible Work, Better Balance
Title:- Senior Manager - Fraud & Scams
Location:- Melbourne
Contract:- 6 Month Contract
An exciting opportunity for an experienced Fraud & Scams professional to join a large transformation environment focused on remediation, reform and uplift initiatives.
This role will play a key part in supporting fraud and scam uplift activity across the business, with a focus on remediation programs, process improvement, governance and operational enhancement ahead of upcoming Scam Prevention reforms.
Key Responsibilities
- Lead fraud and scams remediation and uplift initiatives
- Support reform activity across fraud operations and customer outcomes
- Review and improve existing fraud controls, processes and frameworks
- Work closely with senior stakeholders across Risk, Compliance and Operations
- Drive continuous improvement and operational uplift initiatives
- Suppor...