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Senior Field Technician

Insight Global
Location 📍 Roanoke, United States
Posted 📅 June 04, 2026
Work Type ⏰ Full-time

Position Overview

Job Description
The Senior Field Technician is a hands-on, client-facing role responsible for performing onsite IT support, remediation, and technology standardization at customer locations. This individual serves as a field-based technical resource focused on aligning client environments with operational, security, and support best practices. The role includes deploying and supporting end-user hardware, assisting with light network and infrastructure work, identifying risks and gaps during onsite visits, and improving documentation and asset visibility. Success in this position requires strong troubleshooting skills, comfort working independently in the field, and the ability to communicate clearly with both end users and internal support teams. The ideal candidate has prior onsite IT or MSP experience, strong attention to detail, and a proactive mindset focused on creating clean, well-documented, and supportable client environments.

This is a full time, permanent position...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Roanoke, United States