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⏰ Full-time

Senior Field Representative, Field Services Support

Ricoh Americas Corporation
Location 📍 Mesa, United States
Posted 📅 June 10, 2026
Work Type ⏰ Full-time

Position Overview

**Senior Field Representative, Field Services Support**

POSITION PROFILE
Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products. Additional responsibilities may include Team Lead/Coordinator role. Position requires 1 (one) Industry Certification.

Job Duties and Responsibilities

+ Specializes in the servicing and repair of a core set of highly complex office products.
+ Manages territory, inventory, and customer relationships.
+ As a specialist, provides 2nd level technical support to other technicians.
+ Achieves expected productivity levels associated with assigned workload and level of experience.
+ Actively drives revenue generating opportunities through supply leads, contract sales, network support contract leads, equipment and print assessment leads.
+ Able to work under minimal supervision.

Demonstrates Technical Exper...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
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Location
Mesa, United States