Job Responsibilities: Conduct and facilitate trainings such as but not limited to Orientation Programmes, Service Excellence Programmes and Food Hygiene Safety Level 1 (FHS Level 1) training and assessments in accordance with Singapore food safety regulations. Support the design and development of programmes to enhance employee capabilities, operational standards, and service excellence. Track and analyse service-related KPIs and training outcomes, and partner with stakeholders to address performance gaps. Plan and execute service initiatives and employee engagement activities that foster a positive and motivated workplace culture. Execute award submissions and recognition programmes, including supporting actions that reinforce and embed the organisation's service culture.
Job Requirements: Diploma/Degree in Human Resource Development, Hospitality, Food & Beverage, or related field. Possess ACLP or ACTA certification, Food Safety Course Level 1, and Food Safety Course Level 3 qualif...