Position Overview
Job Title: Senior Executive/Executive (Housing Operations)
Posting Start Date: 06/04/2026
Job Description
- Support overall operations of Faculty Housing at Kent Vale, ensuring consistent service delivery and resident satisfaction.
- Oversee and support front desk operations, including resident enquiries, records management, and service requests.
- Coordinate security‑related operational matters within Kent Vale.
- Oversee the resident lounge and breakfast service operations for serviced apartments.
- Maintain and update resident records accurately in the Property Management System.
- Manage resident maintenance requests, feedback, and defects by assigning tasks to technicians, tracking progress, and ensuring timely closure.
- Handle escalations and operational issues as required.
Cross‑Functional Coordination
- Serve as a liaison with internal and external stakeholders inc...