What the role is:

Support SIRS end-to-end programme operations covering scheduling, system setup, course administration, reporting, and stakeholder coordination. Ensure accuracy, timeliness, and compliance across all processes while driving continuous improvements and supporting ad-hoc operational needs.

What you will be working on:

Course Scheduling & Operations

• Plan and manage weekly training schedules, including trainer deployment and room allocation
• Ensure timely finalisation of schedules and handle last-minute changes or contingencies
• Provide day-to-day operational support to trainers and resolve issues promptly

System & Course Setup

• Manage end-to-end course configuration in STEP (course setup, intakes, timetables, catalogues)
• Process course intake requests and ensure alignment with master schedules
• Investigate and resolve system issues, liaising with vendors w...