Job Purpose

The role supports the centralized handling of NSRC mule account cases by performing account reviews, customer and transaction assessments, and coordination with relevant stakeholders to support timely and consistent case outcomes.

Key Responsibilities

• Case Handling & Assessment
  • Perform assessment of NSRC‑reported mule account cases escalated from Fraud Monitoring Unit
  • Review customer profiles, account behaviour, and transaction patterns for indicators of mule account usage
  • Assess cases against advisories and typologies issued by BNM, PDRM, FATF, and other authorities
• Account Control & Follow‑Up
  • Support recommendations for account status, including maintenance of earmarks or other controls
  • Conduct follow‑ups on open NSRC cases and track actions taken
• Coordination & Liaison
  • Liaise with NSRC operations team on ...