Position Overview
Job Summary
We are looking for a skilled Senior Executive - IT responsible for providing technical support, managing IT infrastructure, and ensuring smooth dayβtoβday operations. The ideal candidate should have strong knowledge of both hardware and software, along with excellent troubleshooting and communication skills.
Key Responsibilities
- Provide technical support to end users (onsite and remote).
- Diagnose and resolve hardware issues related to laptops, desktops, and peripherals.
- Install, configure, and maintain operating systems and application software.
- Manage user data backups and ensure compliance with data security policies.
- Deploy and manage antivirus and endpoint security solutions across systems.
- Configure and administer domain environments, including Active Directory, user accounts, and permissions.
- Monitor and manage LAN/WAN infrastructure, including switching and network tro...