The incumbent is responsible for driving forward‑looking people strategies that support the Mall business’s operational, workforce, and growth needs.

This role focuses on organisation development, workforce planning, early talent pipelines, career frameworks, and employer branding , working closely with HR Business Partners and operational leaders to ensure that Mall manpower is sustainable, responsive, and future‑ready.

The role acts as a strategic integrator , translating business priorities into scalable people solutions without duplicating existing Talent Management, Learning & Development, or Recruitment functions.

1. Career Framework Development

• Design and implement a structured career framework for Mall employees, starting with technical / operational career pathways (e.g. operations, facilities, engineering, customer experience).
• Clearly define job families, career levels, competencies, and pr...