Carry out credit check activity according to Credit process, recording outcomes accurately and in a timely manner.
Oversees and settles client complaints to guarantee that bills are paid in full and on schedule.
Uses computers and a range of automated systems to find and keep an eye on past-due accounts
Convinces clients to pay what is owed, sets up payment plans according to authority level and the clients' financial circumstances, and agrees to extend credit terms within one's own authority level or to escalate as necessary
Keeps track of customer financial information and the progress of collection efforts.
Sorts, files, and handles various clerical tasks, including responding to correspondence, creating reports, and keeping track of system data.
identifies issues with customers' accounts, responds to their inquiries, and counsels them on the best course of action an...