Role:

Senior Executive – After Sales Customer Support
Department:

Customer Experience & Operations
Location:

Pune
Reporting To:

Sr Manager CS - Business Development & Customer Success

About Frido Mobility
Frido Mobility, part of The Wellbeing Company, designs and builds innovative mobility and comfort solutions that help people move freely and live comfortably—from electric wheelchairs and mobility scooters to smart recliners and transfer lifts.
We pride ourselves on world-class engineering, human-centric design, and customer care that goes beyond transactions to truly enable independence.

Role Overview
The Senior Executive – After Sales will be responsible for supporting Frido Mobility’s after-sales service operations across India. This includes managing the end-to-end post-purchase customer journey, including installation coordination, warranty support, repairs, spare parts management, AMC/CAMC renewals, and cust...