Join to apply for the Senior Engineering Manager - AI Agents role at Zendesk

Join to apply for the Senior Engineering Manager - AI Agents role at Zendesk

Job Description
As a

Job Description
As a Senior Engineering Manager in AI Agents you’ll be building a Product Engineering area focused on unlocking the full potential of Agentic AI for our customers. Your teams will own the customization capabilities of our AI Agents, making it easy for our customers to control the behavior of their agents. You’ll work closely with product, design and partners across the business to bring the latest developments in Agentic AI into production systems used at scale.
You’ll begin with our RAG Agent team and grow your area into several cross-functional teams, directly managing engineers from various skill sets (ie: Frontend, Backend, AI Engineers and...