**Position Overview**

Oversee the technical design, configuration, and daily operations of the ServiceNow platform, ensuring high performance, security, and scalability. This hybrid role involves managing platform upgrades, writing custom scripts (JavaScript), integrating external applications, and translating business requirements into technical workflows. This position combines senior-level development (coding custom applications and complex integrations) with high-level administrative oversight. Key duties include leading development, configuring workflows, scripting (JavaScript), managing integrations (REST/SOAP), overseeing system upgrades, ensuring CMDB data quality, and enforcing governance to drive automation and best practices.

**A Day In The Life**

+ **Major Technical Proficiencies**
+ Platform Fundamentals: Expert-level knowledge of lists, forms, navigation, and core system properties.
+ Platform Governance: Establish and enforce policies fo...