Identity & Access Management: Architect and administer Okta, including complex joiner/mover/leaver processes, SSO integrations (SAML, OIDC), and automated workflows to ensure zero-touch provisioning.
Platform Ownership: Serve as the primary Subject Matter Expert (SME) for the Google Workspace ecosystem (including Gmail, Drive, Shared Drives and Endpoint Management). Architect and maintain robust organisational unit (OU) structures, advanced security policies, and governance frameworks to ensure seamless collaboration and data integrity.
Infrastructure & Automation: Use scripting (Python, PowerShell, Node.js) and config-as-code (Terraform) to automate IT operations at scale. Drive the 'automation first' mindset by replacing manual tasks with scalable, resilient code.
Operational Excellence: Act as a senior escalation point for the IT Service Desk....