Job Overview

We are seeking a Senior Duty Manager to lead and drive the overall engagement, performance, and profitability of our operations. In this role, you will coordinate activities to maximize revenue and ensure superior guest service, all while maintaining a positive work environment. Your expertise will contribute to the smooth operation of our hotel, adhering to local government regulations, hotel emergency procedures, and brand standards. This position requires flexibility across all shifts, including night shifts, and the ability to support multiple hotel properties as needed.

Key Responsibilities

• Maximize revenue through efficient use of company and IHG systems.
• Oversee financial processes, including cash security, stock control, ordering, and internal audits.
• Conduct Night Audits, process payments, and prepare reports as per the Night Managers checklist.
• Manage staffing requirements, plan work schedules,...