Advance your career with Sun Life as a Senior Bilingual Disability Claims Consultant. Manage complex claims in both English and French while working in a hybrid environment.
In this senior role at Sun Life, you will take charge of litigated claims and escalated cases, ensuring customer satisfaction through strong analytical and decision-making skills. Your expertise will not only contribute to improved outcomes but also involve collaboration with legal teams and claims operations, driving financial results and building essential relationships.
Key Responsibilities:
• Manage litigated claims with a customer service focus
• Represent Sun Life in judicial proceedings
• Instruct legal counsel on claims dispositions
• Mentor team members in effective case management
• Identify process improvements for claims service
Requirements:
• Bilingual in French and English with excellent communication
• 5+ years in disability case management
• Strong negotiation and o...