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⏰ Full-time

Senior Director, Utilization Management Operations & Performance

Highmark Health
Location 📍 Pittsburgh, United States
Posted 📅 June 15, 2026
Work Type ⏰ Full-time

Position Overview

**Company :**
Highmark Inc.
**Job Description :**

**JOB SUMMARY**

This role drives the execution and continuous optimization of Highmark's Utilization Management operations, leading its transformation for top-tier performance and efficiency. The incumbent ensures operational excellence, manages large-scale operations with aggressive process improvements and technology use, translating strategic vision into efficient, quality, and cost-effective delivery. The incumbent leads a massive operational organization, implementing and mastering industry-best practices in Lean Six Sigma and highly progressive global workforce models. This position champions continuous improvement, optimizes staffing, and builds strong partnerships across the health plan to perfect workflows, reduce costs, and develop the workforce, while maintaining clear accountability and financial oversight.

**ESSENTIAL RESPONSIBILITIES**

+ Held acutely accountable for consistently ac...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Pittsburgh, United States