Senior Director, Strategy, Performance and Service Excellence Technology is reinventing higher education and at OCAS we play a vital role in helping shape this evolving landscape. We deliver dependable technology systems and business services to support our industry partners and create new pathways for learners exploring and applying to Ontario’s public colleges.

Recently named a Waterloo Area Top Employer for the eleventh consecutive year, we’re looking for innovators who can bring their expertise and passion to our growing team.

The Senior Director, Strategy, Performance and Service Excellence at OCAS is a key leadership role responsible for advancing organizational transformation and strengthening how strategy is translated into action across the organization. Reporting to the President and CEO, you will provide enterprise-wide direction for strategic and corporate planning, performance management, customer experience, service excellence, and Contact Centre operati...